When you call customer support, beware of anyone who asks for personal information like your Cash App PIN or sign-in code. According to the Better Business Bureau, Cash App customers across the country have been conned out of thousands of dollars by scammers who claimed to be Cash App representatives. These thieves create phony websites with fake Cash Support phone numbers, which victims believe are real when they appear in a Google search. However, many Cash App users have been fooled by scammers who impersonate Cash App employees through texts, phone calls, or social media direct messages. Impersonating customer supportĬash App does not offer live customer support and encourages users to report any issues, including fraud and scams, through the app instead. FYI, other contactless payment apps including Apple Pay, Google Pay, and Venmo are also vulnerable to scams.
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You are better off learning how to spot these prevalent Cash App scams before they steal your money. Since Cash App treats money like cash, it’s almost impossible to get the money back once it is transferred. What’s more, transfers through Cash App are not protected in the case of fraud or theft, unlike payments on a traditional credit or debit card. Scammers often take advantage of people who store money on Cash App like a bank or are willing to transfer money to strangers. Risks of using Cash AppĪlthough Cash App offers safety precautions to protect its customers, “how users engage with the technology can make all the difference,” according to Velasquez. Rest assured that there is nothing wrong with using Cash App to transfer cash in a pinch, especially for the times when you should never use your credit card for payment. Cash App even offers several security features that other money-transfer apps do not, including an AI-driven function that flags potential scams, text messages alerting customers of an unusual login attempt, and a prompt requiring users to confirm a money transfer to someone who is not on their contact list. “Cash App is not inherently more or less safe than other legitimate peer-to-peer payment apps such as Venmo and Zelle,” says Eva Velasquez, president and CEO of the Identity Theft Resource Center.
In most cases, Cash App is a safe and convenient way to transfer money to friends, family members, and businesses.
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To protect your financial and personal information from scammers, learn how to spot phishing emails, eBay scams, area code phone scams, phone call scams, and online shopping scams, too. Here are the risks of using Cash App and how to avoid the common Cash App scams that could leave you, your information, and your money vulnerable to criminals. While fraudsters are sneaky and often convincing, their scams also tend to share common traits that make them easier to spot. Money-transfer apps like Cash App have grown in popularity as people ditch cash post-coronavirus-but scams on these apps are rising, too.
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